How can I use it?
Visual IVR is being well received by consumers and we’re seeing varied and exciting ways it’s being used. Here are just a few ideas to get you thinking about Visual IVR in your industry.
Self-Serve
Self-Serve
Visual IVR is being well received by consumers and we’re seeing varied and exciting ways it’s being used. Here are just a few ideas to get you thinking about Visual IVR in your industry.
Although you probably offer order status lookup on your website, you most likely still receive plenty of calls asking “Where Is My Order”? The time your agents spend providing this information is time not spent on high value tasks. Learn how Visual IVR can reduce these types of inbound calls.
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