How can I use it?

Visual IVR is being well received by consumers and we’re seeing varied and exciting ways it’s being used. Here are just a few ideas to get you thinking about Visual IVR in your industry.

Technical Support

Technical problems are difficult to report through the voice IVR. Customers may not know the best way to describe the problem, and are often required to repeat information while their call is escalated to progressive tiers. Learn how Visual IVR overcomes these restrictions

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