How can I use it?
Visual IVR is being well received by consumers and we’re seeing varied and exciting ways it’s being used. Here are just a few ideas to get you thinking about Visual IVR in your industry.
Self-Serve
Self-Serve
Visual IVR is being well received by consumers and we’re seeing varied and exciting ways it’s being used. Here are just a few ideas to get you thinking about Visual IVR in your industry.
See how companies are using Visual IVR to simplify the activation or registration process for products, software, and warranties. Visual IVR makes activation easy by giving customers a visual and simple activation sequence that is instantly transmitted to the contact center back-end without the need of customer service agent involvement, thus enhancing the customer experience and increasing customer satisfaction. This also results in lower contact center call volume and increased customer satisfaction from a better experience. View the webinar on this use case and see how a Fortune 50 company is benefiting from its use today.
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