Making Visual IVR easily accessible to your customers is key to adoption. Only Jacada Visual IVR offers your customers access through HTML or a native app, meaning it’s accessible to any of your customers, not just those that installed an app.
And for those customers who do install an app, you can offer Call Intercept. When your customer dials your organization, their phone will recognize the number being dialed and automatically offer a Visual IVR session instead. This provides a seamless transition into Visual IVR at the point of contact.